A. GENERAL TERMS
1. Introduction
1.1. The website “www.dermikann.com” (hereinafter referred to as “the Website”) belongs to the company “THERAKANN PHARMACEUTICALS SINGLE MEMBER SOCIETE ANONYME” (distinctive title “THERAKANN PHARMACEUTICALS”), having its registered office at 12, G. Hatzidaki Street, 111 41, Athens, Attica – Greece, with V.A.T. Number 801816467, e – mail: info@therakann.com (hereinafter referred to as “the Company”). Our Website offers information regarding the services and products provided by our Company and our terms of doing business.
1.2. Use of this Website is governed by the following terms and conditions. Please read these terms carefully before using it and make sure that they are fully understood and agreed with. By continuing to browse our Website and make use of the services and products offered therein, you expressly declare that you are NOT under 18 and further you unreservedly consent to and accept these terms and our terms of doing business. In case that you do not accept them, please refrain from further using our Website and/or concluding any transactions with us.
1.3. The Company reserves the right to temporarily and/or permanently discontinue the operation of the Website at any time and for any reason, without notice. The Company reserves the right to modify at any time the Website’s content and its terms of use; visitors shall be informed to this effect through this Website. Please visit our Website regularly to keep informed of any such changes. After the announcement of such modifications, the use of our Website implies full and unconditional acceptance thereof.
1.4. Should the use of any service or product through our Website be governed by more specific terms of use, these shall apply in addition to the General Terms of Use.
2. Intellectual property rights
2.1. The content of our Website (such as texts, graphics, photos, illustrations, information on our services and products; the logo, features, name, distinctive mark, trademark of the Company or third parties, which appear on our Website) is protected under the legal provisions on intellectual property.
2.2. Any copying, reproduction, saving, publication, resale, running, download, translation, modification, disclosure or use of the content of our Website in any manner or by any means and for any purpose, commercial or other, without the prior written authorization of the Company, is prohibited.
3. Hyperlinks
3.1. Any links that may appear on the Website are not under our control and the Company shall not be liable for their content or any linked website.
3.2. Our Company is not obliged to control the security and content of third-party links or websites and has the right to terminate access at its discretion to any website which appears as a hyperlink or is in any way linked to our Website.
4. Visitor Obligations
4.1. Visitors of our Website hereby agree and accept to refrain from any illegal, contrary to fair business practices and accepted principles of morality, improper or abusive use of its content. Visitors to the Website must refrain from any actions or omissions that may cause damage or malfunction to our Website and/or the Company or third parties and shall be held liable for any such actions or omissions.
4.2. Visitors undertake not to use our Website for: (a) sending, publishing, and in general, transmitting in any manner or by any means, any content which is unlawful, harmful to the legitimate interests of the Company or third parties, or infringing upon the confidentiality or privacy of information or personal data of any person; (b) transmitting software viruses or any kind of files or programs intended to cause interruption, damage, destruction or obstruction of operation of any computer software or hardware, either deliberately or unintentionally; (c) collecting, saving or processing in any other manner the personal data of our Website’s users/visitors.
5. Confidentiality
5.1. Both the Company and our Website’s users/visitors agree and undertake that any information in written, verbal or other form which is exchanged during or as a result of the use of the Website is owned and shall remain in the ownership of the provider. All the above information shall be classified and kept confidential and used exclusively for the purposes of any transactions concluded between us. No disclosure shall be permitted without the prior written consent of the providing party.
5.2. The obligation of confidentiality as above shall not apply to information which: (a) is public and has become generally available to the public, through no breach of these Terms of Use; (b) is received from third parties not bound by an obligation of confidentiality; (c) has already been in the recipient’s possession or already known to the recipient prior to the beginning of communication between the parties; and (d) the party is obliged to disclose by law or by virtue of decisions issued by the competent judicial, administrative or independent authorities.
B. PRIVACY STATEMENT
This Privacy Statement refers to the collection of personal data by our Website and their use by the Company. This Privacy Statement relates solely and exclusively to your personal data that you provide while using our Website.
1. General
The information provided voluntarily by the users/visitors of our Website shall be used by the Company to facilitate direct and effective communication between the Company and the Website’s users/visitors. Our Website shall not distribute e-mail addresses or any other information concerning its users/visitors to other organizations or partners not affiliated with the Company, except to comply with the Company’s legal obligations. The Company will delete any personal data collected from you if no longer necessary to achieve the purposes for which it was originally collected. However, we may be required to store your personal data for a longer period of time, in accordance with the applicable legal provisions.
2. Collection and use of information
2.1. Our Website has been designed to allow users/visitors to visit it without having to reveal their identity, unless they wish to do so. Users/visitors of the Website provide personal information only if they want to make use of the Company’s services or purchase of Company’s products; in this case, users/visitors of our Website should register and/or send an email to the Company’s e-mail address: info@therakann.com
2.2. The Website collects the following types of information regarding users/visitors: (1) information provided by the user when registering as a customer; (2) information provided by the user/visitor in order to receive services from the Company; (3) information provided by the user/visitor for participating in promotional actions occasionally carried out by the Company; (4) information provided by the user/visitor when logging in through another platform (iOS apps, android apps, Facebook, Google, Instagram, etc).
2.3. Our Website makes use of the information that you provide to us voluntarily and with your express approval by sending a message to the above email address in order for the Company to contact you regarding (i) confirmation and customer identification if you wish to do business or purchase products with the Company; (ii) receipt of products in case of purchase through our Website, (iii) receipt of gifts via promotional activities, provided that you have previously given your consent to participate as above. Disclosure on your part of your personal data means that you unreservedly provide your express consent to their use by the Company for the above purposes. The requested information is entirely voluntary and you may refuse to provide it. Please note that in case of refusal our Company shall not be able to respond to your request and shall not bear any such responsibility.
2.4. The personal data of the Website’s users shall be used solely for the purposes described herein. We do not collect or process personal data except to the extent necessary to fulfil the above purpose.
2.5. For the continuous improvement and effectiveness of our services, we may send you marketing email messages related to our Company that may be of interest to you. You can choose the types of communications you wish to receive at any time by updating your email preferences. You can also unsubscribe at any time, through your website account, as well as choose whether or not you wish to receive advertising/ promotional material via sms, by notifying us of your respective choice in writing via email to the Company’s e-mail address: info@therakann.com
2.6. We may need to use and maintain personal data for legal and/or compliance purposes, such as the prevention or investigation of illegal acts, prevention of fraud or any other unlawful or abusive use of our services and IT systems, information security or for the protection or exercise of our rights, the confidentiality, security, property of the Company and/or other persons, always in compliance with the applicable legal provisions.
3. Cookies
3.1. Our Website may use cookies as part of its operation and to facilitate the provision of our services and products through the Website. Cookies are small files sent and stored on the user/visitor’s computer, thus allowing websites to operate smoothly and without technical irregularities, to collect user/visitor’s multiple choices, to identify frequent users/visitors, to facilitate their access to our Website and to collect data for content improvement. Cookies do not harm users’ computers or any files stored therein. Cookies allow us to present you with advertising content relevant to your interests, provided that you have given your prior approval. You can delete cookies at any time or set your browser to reject or disable cookies.
3.2. Any changes to this Cookie Policy shall take effect as soon as the revised Cookies Policy is made available on our Website.
4. Correction, Modification or Deletion of Information
Our Website allows its users/visitors to correct, modify, supplement or delete data and information that they have provided themselves. If you choose to delete information, we shall take any action to delete that information from the Website’s records. To access, modify or delete your personal data, to report problems with the operation of the Website or to make any query please contact the Company by email at the email address: info@therakann.com
5. Your rights
5.1. As data subject, you have specific rights regarding the personal data voluntarily collected from you by the Company. The Company respects your rights as set out in the applicable data protection legislation and, in particular, the right to withdraw consent, the right to rectification, the right to restriction, the right to access, the right to portability, the right to erasure, the right to object, the right to file a complaint, etc.
5.2. The Company will try to satisfy your request as soon as possible and in any case within 45 days of its receipt. However, this time limit may be extended for specific reasons related to the specific legal right or the complexity of your request. In order to exercise your rights, please contact us in writing, via email at info@therakann.com
6. Data Controller
The Data Controller is the company “THERAKANN PHARMACEUTICALS SINGLE MEMBER SOCIETE ANONYME” (distinctive title “THERAKANN PHARMACEUTICALS”), having its registered office at 12, G. Hatzidaki Street, 111 41, Athens, Attica – Greece, with V.A.T. Number 801816467, e – mail: info@therakann.com The Company manages the Website and determines the purposes and manner of processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 and the applicable legislation on the processing of personal data.
For any information regarding the processing of your personal data and/or this notice, please contact the Company by email at: info@therakann.com
7. Periodic Modifications
As our Company expands, updates and improves its Website, it may in this context renew, modify or change this policy and the Website’s Terms of Use without prior notice to users/visitors. Please check the content of our Website regularly to be kept informed of any such changes.
8. Acceptance of Privacy Protection Procedures
By using this Website, you accept and consent to this Privacy Statement, as well as to the Terms and Conditions of Use of our Website as set out herein. Please take particular care to safeguard your account password, since the Company shall not be liable for any activity carried out using your account and password. It is solely your responsibility to control your password, control access to and use of your account, as well as to notify our Company in writing if you wish to cancel your account. The Company shall not be liable for any loss or damage incurred by you due to non-compliance with your obligations.